Keynote address by Allan Severinsen, Danske Bank

Allan Severinsen, Development Manager, Danske Bank, Personal Banking IT, eBanking

Strategies for the Development of Mobile Applications

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List of participants

Ahmed Imran, SEIT, UNSW Canberra
Anna Sigridur Islind, University West
Bendik Bygstad, University of Oslo
Birgitta Bergvall-Kåreborn, Luleå University of Technology
Cathrine Iversen, Danske Bank Group IT
Deborah Bunker, University of Sydney
Don Kerr, University of the Sunshine Coast
E Burton Swanson, UCLA Anderson School
Frank Ulrich, Aalborg University
Gitte Tjørnehøj, Aalborg University
Helle Zinner Henriksen, Copenhagen Business School
Ivan Aaen, Aalborg University
Jacob Nørbjerg, Aalborg University
Jan Devos, Ghent University
Jan Pries-Heje, Roskilde University
Johan Olaisen, BI Norwegean Business School
John Stouby Persson, Aalborg University
Jyoti M. Bhat, Indian Institute of Management Bangalore
Karlheinz Kautz, University of Wollongong
Linda Dawson, University of Wollongong
Lorraine Morgan, Lero and NUIG
Maria Balogh, e Water Shipping
Maria Åkesson, Halmstad University
Michel Thomsen, Halmstad University
Per Svejvig, Aarhus University
Pernille Kræmmergaard, Aalborg University
Peter Axel Nielsen, Aalborg University
Peter Bednar, University of Portsmouth
Pia Nielsen, Copenhagen Business School
Rania El-Gazzar, University of Agder
Richard Baskerville, Georgia State University
Rikke Hagensby Jensen, Aalborg University
Sangaralingam Kajanan, National University of Singapore
Stine Sørensen, Esbjerg kommune
Supunmali Ahangama, School of Computing, National University of Singapore
Ted Saarikko, Umeå University
Thorhildur Jetzek, Copenhagen Business School
Tiko Iyamu, Polytechnic of Namibia
Tom Butler, University College Cork
Tor J Larsen, BI Norwegean Business School
Torben Tambo, Aarhus University
ULrika Lundh Snis, University West
Yvonne O’ Connor, University College Cork

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Keynote address by E. Burton Swanson

E. Burton Swanson, UCLA Anderson School, USA

Inside the IT Innovation Wave Machine

With the rise of modern information technology (IT), managers face seemingly one wave of IT innovation after another.  At any one time, the executive is likely to feel more or less inundated by a current wave, unsure of what all the commotion is about, unable to avoid the topic in conversation, and suspicious that it merely reflects the latest marketing hype.  How should this apparent IT wave phenomenon be understood by managers?  Drawing from our own and others’ research, we provide an answer, explicating here the workings of an institutional apparatus that we term the “IT innovation wave machine,” which carries an innovation through five stages: (i) ground breaking; (ii) vision launching; (iii) attention gathering; (iv) bandwagon building; and (v) momentum riding.  Each individual wave is further revealed to comprise a wave complex, where technology adoptions and implementations are pulled along by the community’s attention to an organizing vision, which promises value from the innovation, but which will typically dissipate long before such value is fully achieved.  By understanding these dynamics and particulars, executives can better position themselves and their own decisions to innovate.

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Keynote address by Bendik Bygstad

Bendik Bygstad, Oslo University, Norway

The Generative Mechanisms of Digital Infrastructure Evolution

Innovation and diffusion is increasingly taking place, not in separate organisations, but in ecosystems and digital infrastructures. Examples are easily found in the music industry, e-business solutions, social media and in e-health.  How do we explain why some digital infrastructures succeeds, while others fail? Building on a spectacular case from the airline industry, and 41 documented cases, we identify three generative mechanism for infrastructure success.

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Panel announcement

Title: Diffusion and Innovation Theory: Past, Present, and Future Contributions to Academia and Practice


  • Richard Baskerville, Georgia State University
  • Debora Bunker, The University of Sydney Business School
  • Johan Olaisen, BI Norwegian Business School
  • Jan Pries-Heje, Roskilde University
  • Tor. J. Larsen, BI Norwegian Business School
  • E. Burton Swanson, UCLA Anderson School of Management


The field of information systems (IS) has throughout its history experienced extensive changes in technology, re-search, and education. These renewals will continue into the foreseeable future (Galliers and Currie 2011). It is rec-ognized that IS is a key force in the ongoing societal and organizational renewal and change (Baskerville and My-ers 2002; Davis 2000; Kebede 2010). For example, in the US business sector, IS continues to consume about a 30% of yearly total investments made (Centre for the Study of LivingStandards 2012). Recent research documents that IS supports the creation of business value, with particular emphasis on an organization’s innovation and change capabilities (Aral, Brynjolfsson, and Wu 2012; Brynjolfsson and McAfee 2011). Traditionally, research in IS has been interdisciplinary in nature – since it draws on innovation theory, models of value creation, actors’ roles and behaviors, the creation and running of task oriented groups, and how these relate to organizational structures and mechanisms (see for example, Roberts, Galluch, Dinger, and Grover 2012). Throughout its history the question of benefits from investing in IS has been lively discussed.

It is emphatically true that IS software creators, consultancies, and organizations taking IS into use have done what they deem is necessary to carry through development, implementation, and usage processes. As we know, these ac-tors have developed methods, techniques, procedures for securing competence, and supporting tools for the crea-tion and maintenance of the IS portfolio. Although the path of IS development and use has been winding and full of potholes it is equally apt to observe that despite of setbacks IS has over its decades of existence consistently enjoyed a staggering level of success.

We ask, within the umbrella of innovation and change, what have been the contributions of academia? Indeed, Sili-con Valley is a success story. Yet, in theoretical terms, what are the contributions in theory that have enjoyed wide use among software creators and user organizations?

IFIP WG8.6 was in 1993 created to bring together researchers and practitioners with a particular interest in diffu-sion of technology issues. In the group’s early days Rogers’ (2003) theory of diffusion of innovation played a major role, resulting in a series of conference contributions (for example, Larsen 2001; Lyytinen and Damsgaard 2001). The introduction of the Technology Acceptance Model (Davis) in 1989 virtually killed the interest in Rogers’ diffu-sion theory. We can safely say that TAM has enjoyed wide and intense use with hundreds of publications (for ex-ample, Legris, Ingham, and Collerette 2003; Venkatesh, Morris, Davis, and Davis 2003). Yet, it is exceedingly dif-ficult to find evidence of practical application of TAM, that is, that TAM one way or other has been concretely in-cluded in IS projects and that TAM has worked as a vehicle for practitioners in understanding aspects of IS use. Yet, diffusion theory and TAM address phenomena on the individual level of analysis. Examples of contributions on the organizational level are Capability Maturity Model (Herbsleb, Zubrow, Goldenson, Hayes, and Paulk 1997) and Swanson’s (Swanson 1994; Swanson and Ramiller 2004) explorations of innovation theory. Yet, it is unclear whether these have resulted in further theory developments or have enjoyed wide use in practice. These questions are also raised about process oriented approaches, such as Soft Systems Thinking (Checkland and Holwell 1998).

The panel is put together to address these and related issues. We ask, what have been major contributions within the umbrellas of diffusion and innovation theory related to IS since the mid 1990ies? Are these still alive, and if not, what would it take to re-invoke them? If what we have addressed so far are dead ends, what other approaches to theory building should we cultivate, and what would those diffusion and innovation theories actually be? Who would benefit from our endeavors; practitioners or academicians?

Read more …Panel details

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Early bird extension

The deadline for the reduced conference registration fee has been extended to April 8. Please use in the conference registration system. Remember that at least one author of an accepted paper must be registered for the conference to have the paper
included in the conference proceedings. All panellists must also register.

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Conference registration is open

The conference registration system is now open. The deadline for the reduced conference registration fee is April 1. For accommodations please see the suggested hotels close to the conference venue.

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Deadline extension

The deadline has been extended to December 3 for research papers and for experience reports due to numerous requests.

The submission systems  open at All submissions must be in PDF.

Research papers are solicited up to 8000 words.

Experience reports should be 1200-1500 words.

Panels should be at about 1000 words. Submissions should be in by December 20, 2013.

(Accepted papers should at a later stage be formatted to the Springer Verlag proceedings by the authors. )

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Open for submissions

The submission systems is now open at All submissions must be in PDF.

Research papers are solicited up to 8000 words. Submissions should be in by November 23, 2013.

Experience reports should be 1200-1500 words. Submissions should be in by November 30, 2013.

Panels should be at about 1000 words. Submissions should be in by December 20, 2013.

(Accepted papers should at a later stage be formatted to the Springer Verlag proceedings by the authors. )

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Call for papers

Title Creating Values for All Through IT

Theme “Creating Values for All Through IT” is intended to encourage researchers to reflect on future technologies that create value by transferring and diffusing new functionality, features and capability, in new forms, and to larger groups of users and customers.

New phenomena that have the potential to extend our perspective on value creation include: platforms for third-party development, internet of things, green IS, smart cities, social media, and cloud computing. Contexts in which IT is used becomes increasingly complex, uncertain, and differentiated. These are just a few examples. This conference will provide a forum for consideration and evaluation of new and radical innovations and allow researchers to consider values and value creation in the context of advanced utilisation of future and enabling information technologies.
The IFIP 8.6 Conference 2014 aims at promoting scientific excellence and practical implications on transfer and diffusion of information technology and invites academics and practitioners to extend our research-based knowledge on this topic. The conference will feature an exciting program of scientific papers, keynotes, panels and ample opportunity for networking.

Topics of interest include The conference welcomes any contribution within the general theme of the working group 8.6. In particular for this conference we welcome contributions addressing the conference theme. This includes but are not limited to:

  • Technical, organisational and human challenges related to a shift from product to service innovation within industry and public sector.
  • Strategic and operational benefits and challenges related to organisational acceptance and diffusion of trends such as open data, cloud computing, social media, and third-party development platforms.
  • New and sustainable business models for information systems focused on self-service systems, user-generated services, open government data, and green IT.
  • Reflections on how today’s new trends are creating value for all, e.g., democratising society and empowering citizens.
  • Case studies, action research and design science research on values created through IT, diffusion and adoption of IT, and innovation of IT.

Accepted papers will be published in proceedings by Springer in the IFIP AICT series. Selected papers will have the opportunity to be fast-tracked to a major journal.

Submission deadline: November 23, 2013.

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